How do you and your team leverage the extra time you may have during this pandemic? How proactive are you? Are you taking time to reflect and improve? What are you risking by doing nothing? In this episode Jaime and her team share their answers to these questions and their insights on how to be … Continue reading Who are you now and in post crisis?
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What is the concept of Same Time Last Year? According to Jaime and her team it is all about identifying what you have on the books today vs. what you had on the books exactly a year ago? Listen to this episode where Jaime and her team further explain this important concept to help determine … Continue reading Same time last year
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Automated reporting can change the behavior of your team and especially when you hold them accountable. One of the other key benefits is saving production time. Listen to Jaime and her team discuss the hidden treasures of leveraging automated reporting.
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There are high consequences businesses suffer if they don’t audit their data and systems. Setting standard operating procedures and proper documentation are critical for your success. In this episode, Jaime and her team discuss this topic and clarify why these items are so important.
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Ever wonder why forecasting accurately really matters and how leverage it to achieve greater success? This podcast will tell you the why and the how.
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The inability to meet and gather during these days has stricken fear into the hearts of those of us in the Hotel Sales & Catering world. Listen to this podcast and to Jaime discussing what the return to meetings may look like, and what you can do now to make sure your hotel is leading … Continue reading The future of meetings and events
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This crisis has changed the ways we operate at home and in business. Technology is one of four things you should consider leveraging this slowdown, so you may actually go faster. Listen to this podcast where Jaime articulates four key thinks you must be doing right now.
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The Group segment has long been the driving force of the hotel sales effort and the base of business for most hotels. This year’s global pandemic has flipped this rule upside down. Listen to this podcast as we discuss ways to diversify the business mix and survive and possibly thrive during this period of reduced … Continue reading How Strong is Your Mix?
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Whenever there are staffing reductions, it is often necessary to pick up additional work. This has never been truer than it is today! Listen for some ideas and guidance on how to survive being the last one standing.
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Today’s Hospitality Insight It’s time to reclaim the lost art of managing accounts. Here’s how. Over the past 20 years, the art of effectively managing accounts has slowly disappeared in hospitality. You’d think that account management would be infinitely better today than it was in the days of “hard files.” But in reality, the opposite … Continue reading Reclaim the Lost Art of Managing Accounts